Contact us
Contact Us
We're here to help! Whether you have questions about our themes, need help with installation, or want to report an issue, we'd love to hear from you.
Get Support
Email: studionorthtx@gmail.com
We typically respond within 24 hours on business days.
Before You Reach Out
To help us assist you faster, please include:
- Your order number or the email address used for purchase
- The name of the theme you purchased
- A clear description of your question or issue
- Screenshots if you're experiencing a technical problem
Common Questions
Where's my license key?
Your license key was sent to your email after purchase. You can also find it anytime in your License Portal.
How do I download my theme?
Download links are included in your purchase confirmation email and are also available in your License Portal.
How do I cancel my subscription?
You can manage or cancel your subscription through your Shopify account under Orders → Subscriptions.
Can I use my theme on multiple stores?
Each license is valid for one Shopify store. If you need to use the theme on additional stores, you'll need to purchase additional licenses.
Follow Us
Stay updated on new themes, features, and tips:
- TikTok: @studionorth
- Instagram: @studionorth
- YouTube: Studio North